Thank you for you prompt, courteous, and professional service. The product I ordered was exactly what I was expecting and arrived quickly and completely intact. Quality and quantity of the product is perfect. It was easy to shop your website. I appreciate the samples of cord you included with my order and I hope to be able to use some of that with future jewelry and accessories I may make.
Thank you and it has been a pleasure doing business with you. I will most certainly call on you for my future needs."
Erik Hansen, AURORA CO, USA
"Hello and thank you for your followup. That alone puts you above most companies.
I had a wonderful experience. The order was exactly what I needed. I love your items. I just had a chance to look at the silver now and I will order some soon. The gold was exactly what I needed and my next order will be with you.
thanks so much,"
Mary Kraus- San Antonio TX, USA
"Everything, from the Google search, to the 3 day delivery, went perfectly. Couldn't have been easier.
Attached is the final product.
Byron Rubey - Tucson AZ, USA
"Arrived yesterday... all good. Beautiful and a pleasure doing business with you!
Pierce, Vermont, USA
"I am very happy with your products, communication and speed of shipping. One item I've been looking for which I used to purchase from you are the 1mm curved end caps. I wanted to ask if these will become available again in the future.
I will continue to purchase my curved end caps and clasps in the meantime.
I'd like to thank you for your excellent customer service.
Marie-Louise - Australia
“Pasternak Findings provides a large range of high quality products which is matched with high quality service – if something is currently not in stock they always let me know this before shipping my order thereby allowing me to choose a substitute item. Once I have placed my order with Pasternak it is safely delivered several days later to the other side of the world. Fantastic!”
Pasternak Findings has been very good to me. They are very responsive to my emails and phone calls, and have always been very good communicators, which is amazing for being across the world. Their products, they are abosolutely outstanding!! They have very good quality findings, the best one could find on the internet. Their 22k gold is fantastic! that is my personal favorite. They are honest, decent, and kind. l look forward to many years of buying findings from pasternak findings.
Sarit Wolfus - Handcrafted Jewelry
Dear Martin, Zeev and all Pasternak's great staff,
After more than 4 years of working together, it is time to officially thank you.
Thank you for your professionally and for your excellent service. For supplying me with the best quality findings, for constantly adding new findings and renewing your stock and for your ever will to adjust to my personal needs.
It is a pleasure working with you!
Looking forward to many more years of collaboration.
Sarit Wolfus, Kiryat Ono, Israel
Starlite Jewelry Designs
"Pasternak has consistently provided my business with the highest quality merchandise for my jewelry designs. They have always provided me with the absolute best customer service care, going above and beyond in ensuring that my order is perfect, each and every time. Their excellence in customer service is always professional, highly knowledgeable, and extremely friendly. The customer service care at Pasternak in addition to their high quality has impressed me from the very first order I placed with them. My customers only deserve the best, which is why I always choose Pasternak for my jewelry designs."
Naomi King - Jewelry Designer
Starlite Jewelry Designs
San Francisco, CA, USA
Diane of Lapin Jewellry Studios
One thing I love about Pasternak as a metal supplier is the choice you offer:
I can buy .999 fine silver which I find is easier to work with and it does not give my customers allergic reactions as metals from U.S. suppliers can. For example the .925 sterling silver I get from other supliers is often contaminated with nickel.
Additionally, you offer high karat gold-- which offers the same allergy-friendly benefits.
Other suppliers do not offer the same selection of high karat gold. Also your gold comes in a variety of colors -- rose, yellow and white.,br> Shipping has been surprisingly prompt despite the overseas distance.
Diane of Lapin Jewellry Studios, Chicago IL
"My order arrived very quickly and I have been very impressed with your service. You offer many products not available in the UK, including the very thin gold wire that I purchased and so I will definitely be buying from you again and recommending you to others.
"Just a word to let you know that your products & service are excellent...
I was so pleased with everything I received..it was more than I expected!!
I also received a follow-up phone call from Tel Aviv from your manufacturing plant..
Wow! Thanks so much for providing an exellent source for jewelry designers!
I highly recommend your company to all designers & beaders out there!"
LRV Art Studio & Gallery
Spring Lake NJ USA
Gary M. Lunsford
Dear Hila Fishler, I am writing you today to let you know how much your company means to me. First let me say that I am not a jeweler , I am a knife maker. I sometimes use silver wire for the pins of the handles of my knives. I didn't know were to get the silver wire I needed so I searched the internet and came across your site. Your prices were attractive so I placed an ordered. I live in the United States so I had thought, well it will at least take a few weeks. WRONG!! Within a week, my order was here!! What a surprise! Your products and service are outstanding!!! I have been a repeat customer ever since.
Thank you for taking the time to make me a very satisfied customer.
Gary M. Lunsford, Chipley Florida, USA........
Wickman Design Studios – 18k DesignerInspired eBay
Excellent professional customer service, great selection of products, comparable wholesale pricing & reliable fast shipping. As a business owner that works in high karat metals, I rely on Pasternak Findings! Plus, there’s no exchange rate surcharge as when purchasing high karat metals from England!
Wickman Design Studios – Sonora, CA USA
It’s a real pleasure using Pasternak Findings as my main source for jewellery findings and raw gold and silver materials, being that I live in the Caribbean it was a difficult task to find somewhere on line with the products and services that I wanted.
When I found Pasternak Findings I was in heaven, their service is second to none but even better is the prices, trust me I have found no where else that can compete.
Best Regards and i look forward to using your services real soon
Daniel MCilhagga Cayman Islands.
Pasternak Findings professionalism and kindness have always greatly impressed me.
If you appreciate quality, the Pasternak Findings product line, shipping and prices are second to none. But it's always the personal connection that counts and the professional yet warm and friendly people at Pasternak are why I get my findings from halfway around the world.
Deal with the best and forget the rest!
Mike Murphy, Atlanta, GA USA
I was delighted to find that Pasternak provided the same service care to me, a small jewellery maker, as I would expect them to give to a large purchaser. I had a very modest order of only a couple of hundred dollars. But they took the time to answer my questions and make sure that what I ordered from down here in Australia was what I really needed for my project. And when I placed my order it was delivered promptly, well packaged and at a very reasonable shipping cost.
Great service, friendly people, quality materials.
I would buy again, with no hesitation
Peter Lapthorne, Tullamarine Australia
I was very pleased with the products I ordered from Pasternak. Quality is good, prices are reasonable, and delivery very fast. I was also very impressed with the professional catalogue I received with my order.
Thank you Davell Hays
Davell Hays, Placerville, CA USA
Mr. Marc F.
Pasternak Findings has been very responsive and a very good communicator. They have very good quality products and I look forward to future dealings.
Somerville, NJ customer
Mr Marc F. Somerville, NJ USA
All arrived timely and in excellent condition.
As always, it is a pleasure
doing business with you.
Bennu Enterprises, Ltd.
Alexandria, VA USA
We ordered from Pasternak and a larger US supplier on the same day. We received the package from Pasternak very quickly - several days before the package US supplier. We are very happy with the quality, price and service and will order from you again.
I enjoy the high level of service and attention to detail that I get from Pasternak Findings. As a customer, I immediately got the feeling that the #1 priority of their staff is to please you with high quality and follow up, so that you become a returning customer.
Laura Parker, Lancaster, PA
Buying from Pasternaks is always a win for Amulets Jewelry. The qualtity is just what one needs for high end, fashion wise jewelry.
Freddie Allen, Santa Clara, CA USA
In January 2007 I placed my first order with Pasternak Findings. I don’t normally order anything over the internet as I’ve hear too many fraudulent stories. I’m happy to say I received my order in good time and will be placing another order within the next few days.
Pasternak Findings has proved to be reliable and professional! They have a beautiful selection of jewellery findings that is of high quality. I have not been able to find another supplier that offers everything I am looking for, and the prices can’t be beaten. I look forward to dealing with them on a regular basis in the future!
I highly recommend Pasternak Findings!
Alas, I don't have a website yet, but I do want to say that I appreciate your diligent and impeccable service, and the outstanding quality of your findings. I look forward to continuing our relationship.
I like getting components from your site as you have enormous variety of high quality products - some I couldn't find on other sites like rose gold filled beads or mesh - very inspiring. Prices are reasonable and shipping is fast - thanks a lot for your efficiency. I am currently in a process to establish jewelry making as home based business. My background is in architecture and I prefer to make my own jewelry designs. I am sure that I will be returning customer :)
All the best
Marina G. Richmond, Canada
I have been ordering my chain by the foot through Pasternak for a while now. The price is always low, the delivery prompt...easy ordering, all around great to deal with.
Everything you sent me had arrived in perfect order, without any problem at all! The hand of our Lord is with you!
I found every detail of your items wonderfully beautiful. The beads, the silver veranda strips, all pieces are quite elegant,tres chique indeed.
You deserve congratulations for your works, and everybody is considerate and nice. Thank you."
Claudia Werneck Honigsztejn
Honigsztejn Art Jewelry Studio
We are extremely happy with your high level of service and reliability.
The last package showed up amazingly fast, and we were not asked to pay anything.
We sincerely appreciate everything that you have done to provide such excellent service.
I meant to write earlier, thanks so much for the subsitution suggestion and also for the fine silver sheets. Every order I am working out is coming out perfect and I want you to know how much I appreciate the fine customer service I have received from you. The 3 mm chain was beautiful as well. I got a last minute order that it came in perfect for, as it's different from the other 3 mm chains I had. My customer was so happy.
I wanted to tell you that I get my orders from you quicker than I get some from inside the United States. Customs opens the package and this time they even opened the box, but everything was still prestine.
Thanks and I hope you enjoy the holidays."
"Pasternak Finding has been for many years my number one online jewelry making supplies company. you are second to none in silver and gold findings quality, in your great ever refreshing selection and in your excellent service. Thank you!"